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Gilbert and Sullivan rehearsal material in Audio CD format - Frequently Asked Questions

Question : I bought some Audio CDs from you for the show I'm in, and my society have now decided to buy a complete set. Can I have a refund ?

Answer : Yes indeed ! We rather hope that you will "spread the word", and encourage your society to buy a set. As soon as we receive your payment for the complete set (either chorus only, or soloists & chorus), we'll action a refund via PayPal of the payment you have already made.

Question : What will my Audio CDs cost in a currency other than my own?

Answer : Here's what PayPal says :

"PayPal provides you with a choice of whether PayPal does the currency conversion or the credit card associations' do the currency conversion for your transactions.

"When PayPal does your currency conversion, it will disclose the conversion rate to you at the time of the transaction. If you choose not to use the MasterCard and Visa currency conversion process, you will have no recourse against MasterCard and Visa with respect to any matter related to the conversion.

"If you choose to use the credit card association's currency conversions, PayPal is not able to disclose the conversion rate to you. Your card issuer will determine the foreign exchange rate to apply to the transaction, and you will not be informed of the foreign exchange rate or any additional foreign exchange fees applied until you are billed by your card issuer.

Question : I'm encountering difficulty making my payment using PayPal. What should I do?

Answer : Very occasionally, the PayPal site will become unavailable. Whilst it doesn't happen very often, it is very frustrating when it does! The best advice is to wait an hour or two, and then try again.

Question : I would rather not use the PayPal system. Is there any other way I can pay?

Answer : We are happy to accept payment by a variety of methods.

(a) If you would prefer to pay by cheque/check or money order, we will happily guide you through the process. Instructions can be found on our Order by normal mail webpage.

(b) We can accept payments directly through the banking system, either by bank giro credit, or by Internet Banking. Please e-mail us, telling us your full name, address, and contact telephone number(s), together with a selection of convenient times for us to call you. We will then be in a position to guide you through the process.

Contact if you still have a question. Please make sure the subject line includes the word MIDI or AUDIO